Privacy Policy
Last Updated: 14 October 2025
1. INTRODUCTION
Astro247 ("we," "us," "our") provides a next-generation astrology platform that leverages advanced Artificial Intelligence (AI) systems to deliver personalized astrological insights. This Privacy Policy governs the collection, use, disclosure, and protection of your information when you use our website, mobile application, AI-powered features, and related services (collectively, the "Services").
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms of Service. If you do not agree, you must discontinue use of the Services immediately.
2. DEFINITIONS
- "AI Model" refers to machine learning systems used to generate astrological insights.
- "Core Astrological Data" refers to the sensitive information used to create a birth chart, including your full name, Date of Birth, Time of Birth, and Place of Birth.
- "Anonymized Data" means data processed so no individual can be identified.
- "Aggregated Data" means statistical or demographic data derived from personal data without identifying you.
3. INFORMATION WE COLLECT
3.1. Information You Provide Directly:
- Core Astrological Data
- Account Information (email, phone number, password)
- Profile Information (life goals, interests, relationship status)
- Communication Data (AI chat logs, support chats)
- Transaction Data (purchases, subscriptions)
3.2. Information Collected Automatically:
- Technical Data (IP, browser type, OS, device info)
- Usage Data (timestamps, feature usage, interactions)
- AI Interaction Data (queries, responses, feedback)
3.3. Information from Third Parties:
We receive data from analytics and advertising partners to understand usage behaviour.
4. USER RESPONSIBILITY FOR SHARED DATA
You are responsible for the data you choose to share. Avoid sharing unnecessary sensitive information.
We protect your data through strong security measures, but we do not filter or classify the sensitivity of your submissions.
5. HOW WE MAY USE YOUR INFORMATION
| Purpose of Use | Categories of Data | Legal Basis |
|---|---|---|
| To generate your birth chart and provide AI insights. | Core Astrological Data | Contract; Explicit Consent |
| To improve AI models and accuracy. | Anonymized, Aggregated, Interaction Data | Legitimate Interests; Consent |
| To facilitate consultations with human astrologers. | Core Astrological Data, Communication Data | Contract |
| To manage accounts, payments, and support. | Account Information, Transaction Data | Contract |
| To personalize recommendations. | Profile Info, Usage Data | Legitimate Interests |
| To send service alerts. | Account Info | Contract; Legal Oblig. |
| Marketing communications. | Contact Details | Consent / Legit Interests |
| Security, fraud prevention. | Technical & Usage Data | Legitimate Interests |
| Legal compliance. | Any relevant data | Legal Obligation |
6. AI-SPECIFIC DATA PROCESSING
Your data powers our AI Models to generate personalized insights.
6.2. How Your Data Improves the AI:
- Anonymized interactions used for fine-tuning
- Human experts review anonymized samples for quality
- You may withdraw consent anytime by contacting us.
7. DATA SHARING AND DISCLOSURE
We do not sell your personal data. Data may be shared with:
- Cloud infrastructure providers
- AI model hosting providers
- Payment processors
- Analytics & customer support providers
- Human astrologers (for consultations)
- Legal authorities when required
- Business transfers (mergers / acquisitions)
8. INTERNATIONAL DATA TRANSFERS
Your data may be processed globally. We use Standard Contractual Clauses (SCCs) and other safeguards for all transfers.
9. DATA SECURITY
- AES-256 and TLS encryption
- Strict role-based access controls
- 24/7 monitoring and logging
- Regular security audits and penetration testing
10. DATA RETENTION
We retain personal data only as long as necessary or legally required. After expiry, data is deleted or anonymized.
11. YOUR RIGHTS AND CHOICES
You may have the following rights depending on your jurisdiction:
- Access & Portability
- Correction
- Deletion
- Restriction
- Objection
- Withdraw Consent
- Marketing Opt-Out
- File a Complaint
12. CHILDREN'S PRIVACY
Our services are not for individuals under 18. We delete such data immediately upon discovery.
13. POLICY UPDATES
We may update this policy and will notify you via email, app notifications, or updated timestamps.
14. CONTACT US
For any questions or requests:
Email: help@astro247.in
CreatoClub Private Limited
Shop No-05, A New 33/10, Govt Boys Higher Secondary School Bairagarh
Bairagarh, Bhopal, Madhya Pradesh, 462030